Avon Connecting Care

Last updated: 15 October 2012 

The journey

This programme’s purpose was to create inter-operability between a range of clinical systems that capture patient records.  These include GP, out-of-hours, A&E, social care, minor injuries units and mental health services.  It was recognised that similar clinical systems existed in a number of these organisations (replacing paper patient records) and the opportunity was identified to extend their inter-connectivity to improve point of delivery care. The programme aimed to create a summary view of patient records, safely accessible to a range of health and social care professionals.  

Although at its heart is an IT solution, the change is less about technology and more about a range of organisations agreeing and working towards a shared vision, which involves learning to work in different ways.  Behavioural and cultural change are seen as essential components in its successful delivery.



Outcomes to date include closer integration and working relationships on all aspects of IT delivery and cross-professional co-operation; for example between clinicians and IT.  There has been significant learning about cross-functional collaboration, including creating a shared vision and influencing multiple partners.


Patient setting

In-patient Out-patient Community based   X
Mental health Chronic illness Cross-systems   X


Clinical area

Staying healthy Maternity and newborn Children and young people Acute care X
Planned care Mental health X Long-term conditions End of life


Information, tools and techniques used

No information available.



Avon Information Management and Technology Consortium (AIMTC) is a shared service over NHS Bristol, North Somerset and South Gloucestershire (BNSSG).   Other participants in the programme include Bristol City Council (social care), North Bristol NHS Trust, Weston Area Heath Trust and University Hospitals Bristol.  Also involved are a number of voluntary community organisations and social enterprises.



Active work on the programme has been underway since 2010. It is now in its procurement phase, during which clinical partners were involved in assessing a shortlist of suppliers.


Contact details and further information

Andy Kinnear, Head of Avon IM&T Consortiums: andy.kinnear@aimtc.nhs.uk



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